Privacy Policy
Effective Date: June 17, 2026. This policy describes how Smart Team Mombasa collects, uses, and protects your details during vehicle purchase and Hire Purchase applications.
1. Information We Collect
To facilitate legal vehicle transfers and evaluate direct in-house Hire Purchase applications, we collect specific customer details directly at our Mombasa showrooms or through our secure website. This includes:
- Full legal name, contact information (phone number, email address).
- Kenyan National ID card copies or passport photos.
- KRA PIN numbers and NTSA TIMS account names (for ownership transfer).
- Financial records and income statements (required solely for verifying Hire Purchase eligibility).
2. How We Protect and Store Data
Your security is our absolute priority. Smart Team Mombasa owns and maintains all records directly. We do not upload or share your documents with third-party brokers, agents, or advertising networks. All digital files, logbook transfer data, and financial statements are encrypted and stored on secure local databases with restricted administrator access.
3. Purpose of Collection
Your details are used exclusively for:
- Initiating and completing official vehicle logbook transfers via the NTSA TIMS platform.
- Setting up and calculating customized direct-to-buyer monthly Hire Purchase financing structures.
- Coordinating test drives, vehicle inspections, and physical viewings at our Mombasa showrooms.
- Complying with local Kenyan automotive regulations and anti-money laundering frameworks.
4. Your Data Rights
Under the Kenya Data Protection Act, you have the right to request access to the personal data we hold, request corrections to incorrect NTSA or KRA account profiles, or ask us to delete non-regulatory financing applications. To exercise these rights, please visit our Ganjoni showroom or contact our compliance officer directly.